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Problem

Outcomes

Role & tools

UX/UI Product Designer
for complex, regulated systems.

Designing with AI.

Life in Japan

The details people don't notice

A kimono's pattern is more than decorative. It tells a story. A story of seasons, status, and ceremony. Living in Japan taught me that the details people don't notice are often the most meaningful.

AI

More than going faster

Most designers are using AI to go faster. I'm more interested in what it takes to make it trustworthy. The more I build with it, the more convinced I am that humans need to stay involved.

Healthcare & Finance

The tools that run the world

Most people don't think about the software their doctor uses. Or the tool a claims agent spends eight hours a day in. But bad design in these systems shows up as errors, delays, and compliance failures. That's what I work to fix.

Selected work

5 case studies
Blue Cross Blue Shield Redesigning Legacy Healthcare Tables for Faster, Error-Free Workflows
Blue Cross Blue Shield Making Healthcare Plan Selection Self-Serve
Blue Cross Blue Shield Cutting Agent Onboarding in Half
Self-initiated Compliance-Ready Financial Dashboard
Concept A Craigslist Redesign to Help Save the Company

Lab

AI experiments

About

In Japan, the smallest things are done with care you can feel. A shoehorn long enough that you never have to bend. Shoes turned to face the door. Every detail earns its place. I brought that same obsession to every product I've worked on, asking the right questions, staying close to the user, understanding the role deeply before touching the design.

Right now I'm thinking about AI the same way. Not just where to use it, but where not to. How to make it trustworthy for the people who depend on it most.

Tools

Claude
Figma
Google Gemini
v0
Lovable
Jira
Sketch
Google AI Studio

References

I can attest to his exceptional skills and dedication in the field of interaction and UX design. Khalid brings a wealth of knowledge and hands-on experience.

Andrew Campbell Sr. Manager UX Solutions, Blue Cross Blue Shield

Khalid has consistently demonstrated exceptional skill, leadership, and creativity as a UI/UX designer, making a profound impact on our company's success.

Jeffery Annor Founder, LiveSpaces

Great experience working with Khalid. He listened, kept me informed along the journey, and was very responsive.

Joel Roberts Client consulting project

Contact

Get in touch

Open to full-time and freelance opportunities. If you're working on something interesting, I'd love to hear about it.